Terms & Condition
Welcome to Vision Sheen. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully, as they govern your use of our site and services.
Introduction
These Terms & Conditions apply to the use of our website and any transactions between Vision Sheen and you, the customer. By accessing or using our website, you accept these terms in full.
Eligibility
To make a purchase from our site, you must be at least 18 years old and have the legal authority to enter into a binding contract. If you are under 18, you may use our services only with the involvement of a parent or guardian.
Product Information
We strive to provide accurate and up-to-date information about our projectors, accessories, and related products. However, we do not warrant that the descriptions, images, specifications, or other content available on our website is complete, accurate, or free of errors. Prices and availability of products are subject to change without notice.
Orders and Payments
When you place an order on our website, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized use of payment information, or other violations of these terms.
- Payment Methods: We accept various payment methods, including credit/debit cards and online payment gateways. All payments must be made in full before your order is processed and shipped.
- Order Confirmation: Once you place an order, you will receive an order confirmation via email. This email confirms that your order has been received but does not guarantee product availability or shipment.
Shipping & Delivery
We aim to process and ship orders promptly. However, shipping times may vary based on product availability and your location.
- Shipping Costs: Shipping fees will be added to your total order cost unless otherwise stated.
- Delivery Time: Estimated delivery times are provided at checkout. Delays may occur due to factors beyond our control, such as customs clearance or carrier delays.
- Risk of Loss: The risk of loss or damage to your purchased items passes to you upon delivery.
Returns & Refunds
If you are not satisfied with your purchase, you may be eligible for a return or exchange under the following conditions:
- Eligibility: Items must be returned within [X] days of delivery, in their original condition, with all packaging and accessories included.
- Non-Returnable Items: Certain products, such as digital content or customized items, may not be eligible for returns.
- Refunds: Refunds will be processed after the returned items have been inspected. Depending on your payment method, it may take 14 business days for the refund to appear in your account.
- Return Shipping: You are responsible for return shipping costs, unless the item was damaged or defective upon receipt.
Warranty
Our projectors come with a 1 year warranty, covering any defects in materials or workmanship under normal use. The warranty does not cover damages caused by misuse, unauthorized repairs, or normal wear and tear.
- Warranty Claims: If your product is eligible for warranty service, please contact our customer support team with proof of purchase and a detailed description of the issue. We may request that you return the defective product for repair or replacement.
Limitation of Liability
Vision Sheen is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from your use of our website or purchase of products is limited to the amount you paid for the product in question.
Intellectual Property
All content, including images, text, logos, and product descriptions on our website, is the property of Vision Sheen and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or use any part of our website content without prior written consent.
User Conduct
You agree to use our website for lawful purposes only and in a manner that does not infringe on the rights of, or restrict the use and enjoyment of, others. Prohibited activities include, but are not limited to:
- Uploading malicious software (e.g., viruses, worms) to our website
- Attempting to hack or compromise the security of our website
- Engaging in fraudulent activity or providing false information
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. The revised terms will be posted on our website, and your continued use of our site after such changes will constitute acceptance of the new terms.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of [Your Country/Region], and any disputes relating to these terms will be subject to the jurisdiction of the courts in [Your Jurisdiction].
Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Physical Address]