Return and Refund
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At Vision Sheen, we strive to ensure customer satisfaction with every purchase. Please read our Return and Refund Policy carefully to understand the terms and conditions regarding product returns, refunds, shipping, and warranty.
Return Policy
Eligibility for Return:
Returns are only applicable if the product received is wrong or damaged.- To initiate a return, customers must provide a clear box-opening video as proof. This video is mandatory for processing returns.
Non-Returnable Cases:
- Returns will not be accepted for products damaged due to mishandling by the customer.
Refund Policy
- Refunds, if applicable, will be processed within 20-25 business days after a thorough investigation of the issue.
- Refunds will be issued through the original payment method used during the purchase.
Shipping Information
- Orders are typically shipped and delivered within 7-8 business days of confirmation.
- No compensation will be provided for any delays in shipping. However, if you require express delivery, please contact us at +91-7982647130.
Warranty Policy
- Vision Sheen does not offer any warranty on products that are damaged or burnt after purchase.
For further assistance, feel free to reach out to us:
Phone: +91-7982647130
Email: Help@visionsheen.in
Address: 504/94, Nehru Place, New Delhi - 110019
Thank you for choosing Vision Sheen!