Customer Support
At Vision Sheen, we are committed to providing exceptional support to all our customers. Whether you need help with setup, troubleshooting, or general inquiries about our projectors, our dedicated customer service team is here to assist you.
How to Reach Us:
At Vision Sheen, we are committed to providing exceptional support to all our customers. Whether you need help with setup, troubleshooting, or general inquiries about our projectors, our dedicated customer service team is here to assist you.
- Phone: [Insert Customer Support Number]
- Email: [Insert Support Email]
- Live Chat: Available on our website from [Insert Hours]
- Operating Hours: Monday to Friday, [Insert Hours] (IST)
Feel free to reach out for any assistance with your Vision Sheen products.
Warranty Information
All Vision Sheen projectors come with a [Insert Number of Years] warranty that covers manufacturing defects and performance issues under normal use.
Warranty Coverage Includes:
- Defective parts and repairs.
- Technical malfunctions within the warranty period.
- [Insert other specific coverage details if applicable].
Please note that the warranty does not cover:
- Accidental damage, misuse, or unauthorized repairs.
- Normal wear and tear.
How to Claim Your Warranty:
- Contact our customer support with your purchase details.
- Our team will guide you through the warranty claim process.
- If eligible, repairs or replacements will be arranged promptly.
User Manuals & Resources
Find detailed user guides, setup instructions, and troubleshooting tips for all Vision Sheen products. These resources are designed to help you get the most out of your projector.
Download User Manuals:
VP-610: [Download Link]
VP-621: [Download Link]:
VP-717: [Download Link]
Explore helpful articles, FAQs, and video tutorials in our Resource Center for optimizing your projector experience.
FAQs
How do I connect my projector to a Wi-Fi network?
Navigate to the settings menu on your projector, select the network settings, and choose your Wi-Fi network. Enter your password to connect.
What is the recommended distance for the best viewing experience?
The ideal distance varies based on your projector model. For a screen size of 55 to 150 inches, we recommend positioning your projector 6-12 feet away.
How do I update the software on my Android projector?
Go to the settings menu, select "Software Update," and follow the prompts. Ensure your projector is connected to the internet during the process.
Can I mirror my iPhone or Android phone on the projector?
Yes! Our projectors support wireless mirroring for both iPhone and Android devices through Miracast.
If you have any other questions, please visit our full FAQ section or reach out to customer support.