Customer Support

At Vision Sheen, we are committed to providing exceptional support to all our customers. Whether you need help with setup, troubleshooting, or general inquiries about our projectors, our dedicated customer service team is here to assist you.

How to Reach Us:

At Vision Sheen, we are committed to providing exceptional support to all our customers. Whether you need help with setup, troubleshooting, or general inquiries about our projectors, our dedicated customer service team is here to assist you.
Feel free to reach out for any assistance with your Vision Sheen products.

Warranty Information

All Vision Sheen projectors come with a [Insert Number of Years] warranty that covers manufacturing defects and performance issues under normal use.

Warranty Coverage Includes:

Please note that the warranty does not cover:

How to Claim Your Warranty:

Explore helpful articles, FAQs, and video tutorials in our Resource Center for optimizing your projector experience.

FAQs

How do I connect my projector to a Wi-Fi network?
Navigate to the settings menu on your projector, select the network settings, and choose your Wi-Fi network. Enter your password to connect.
What is the recommended distance for the best viewing experience?
The ideal distance varies based on your projector model. For a screen size of 55 to 150 inches, we recommend positioning your projector 6-12 feet away.
How do I update the software on my Android projector?
Go to the settings menu, select "Software Update," and follow the prompts. Ensure your projector is connected to the internet during the process.
Can I mirror my iPhone or Android phone on the projector?
Yes! Our projectors support wireless mirroring for both iPhone and Android devices through Miracast.
If you have any other questions, please visit our full FAQ section or reach out to customer support.
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